We are a family run business, and pride ourselves in applying old-fashioned values to our customer service,
however, in today’s world there is an unavoidable necessity for “small-print” These are standard conditions of
sale, similar to what you will find anywhere.

component-shop.co.uk

CONSUMER TERMS OF SALE

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A
COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE

1. Format of the Contract
1.1 These terms of sale apply to all goods supplied by component-shop.co.uk (the "Supplier").
1.2 No contract exists between you and the Supplier for the sale of any goods until the Supplier has received
and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier
does so, there is a binding legal contract between us.
1.3 By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place
your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken
and you receive your acceptance e-mail. It is at this point that a binding legal contract is created and any
contract is subject to these Terms and Conditions.
1.4 The contract is subject to your right of cancellation (see below).
1.5 The Supplier may change these terms of sale without notice to you in relation to future sales.

2. Description and price of the goods
2.1 The description and price of the goods you order will be as shown on the Supplier´s website at the time
you place your order.
2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not
available in stock, the Supplier will inform you as soon as possible and refund or re-credit you for any sum
that has been paid by you or debited from your credit card for the goods.
2.3 Every effort is made to ensure that prices shown on the Supplier´s website are accurate at the time you
place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option
of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an
order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you
cancel the order, or if the order is cancelled automatically due to the expiry of the 14 day period, the Supplier
will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods
.
2.4 In addition to the price, you may be required to pay a delivery charge for the goods.

3. Payment
3.1 Payment for the goods and delivery charges can be made by any method shown on the Supplier´s
website at the time you place your order. Payment shall be due before the delivery date and time for payment
shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the
contract immediately.
3.2 There will be no delivery until cleared funds are received.
3.3 Payments shall be made by you without any deduction whatsoever unless you have a valid court order
requiring an amount equal to such deduction to be paid by the Supplier to you.

4. Delivery
4.1 The goods you order will be delivered to the address you give when you place your order.
4.2 Orders placed before 12.00 midday on a business day will normally be processed and dispatched that
day, provided no additional security checks are required and all stock items are available. (A business day is
any day other than weekends and bank or other public holidays.)
4.3 If delivery cannot be made to your address for reasons under the Supplier´s control the Supplier will
inform you as soon as possible.
4.4 If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under
control of the Supplier) then without prejudice to any other right or remedy available to the Supplier , the
Supplier may:
4.4.1 store the goods until actual delivery and charge you for reasonable costs (including insurance) of
storage; or
4.4.2 sell the goods at the best readily obtainable price and (after deducting all reasonable storage and
selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you
for any shortfall below the price you agreed to pay for the goods.
4.5 If you fail to take delivery because you have cancelled your contract under the Distance Selling
Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or
debited from your credit card for the goods. On exercising your right to cancel you shall be required to return
the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any
direct costs incurred by the Supplier in retrieving the goods as a result of such failure.
4.6 Every effort will be made to deliver the goods as soon as possible after your order has been accepted.
However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or
unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.
4.7 Upon receipt of your order you may be asked to sign for the goods received in good condition. If the
package does not appear to be in good condition then please refuse the delivery. If you are unable to check
the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure
to do so may affect any warranty claims that you make thereafter.

5 Risk/Title
5.1 The goods are at your risk from the time of delivery.
5.2 Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared
funds) all sums due to it in respect of:
5.2.1 the goods, and
5.2.2 all other sums which are or which become due to the Supplier from you on any account.
5.3 The Supplier shall be entitled to recover payment for the goods even though ownership of any of the
goods has not passed from the Supplier.

6. Title for Business Customers
6.1 If you are a business customer until ownership of the goods has passed to you, you must:
6.1.1 store the goods (at no cost to the Supplier) separately from all your other goods and goods of any third
party in such a way that they remain readily identifiable as the Supplier´s property;
6.1.2 not destroy, deface or obscure any identifying mark or packaging on or relating to the goods; maintain
the goods in satisfactory condition and keep them insured on the Supplier´s behalf for their full price against
all risks to the reasonable satisfaction of the Supplier. On request you shall produce the policy of insurance to
 the Supplier; and
6.1.3 hold the proceeds of the insurance referred to in condition 6.1.2 on trust for the Supplier and not mix
them with any other money, nor pay the proceeds into an overdrawn bank account.
6.2 If you are a business customer your right to possession of the goods shall terminate immediately if:
6.2.1 you have a bankruptcy order made against you or make an arrangement or composition with your
creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of
insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or
enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose
only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative
receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to
any court for your winding up or for the grant­ing of an administration order in respect of you, or any
proceedings are commenced relating to your insolvency or possible insolvency; or
6.2.2 you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained
against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986
or you cease to trade; or
6.2.3 you encumber or in any way charge any of the goods.

7. Your right of cancellation
7.1 You have the right to cancel the contract at any time up to the end of 7 working days after you receive the
goods (see below).
7.2 To exercise your right of cancellation, you must give written notice to the Supplier by hand, post or e
-mail, giving details of the goods ordered and (where appropriate) their delivery.
7.3 Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the
goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own
cost. The goods must be returned to the Supplier’s address. You must take reasonable care to ensure the
goods are not damaged in the meantime or in transit. In the case of faulty or misdescribed goods we shall,
after receiving notification in accordance with clause 8.3 or 8.4, either collect the goods from you or ask you to
return the goods yourself and possibly refund you the reasonable postage costs.
7.4 Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit
you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.
7.5 Except in the case of faulty or misdescribed goods, if you do not return the goods as required, the Supplier
may charge you a sum not exceeding the direct costs of recovering the goods.
7.6 You do not have the right to cancel the contract if the order is for consumable goods which, by their nature,
cannot be returned, save where a fault is discovered which could not have been discovered otherwise than by
unsealing the goods.

8. Warranty
8.1 All goods supplied by the Supplier are warranted free from defects for a period of:
8.1.1. 3 months from the date of supply for lithium polymer batteries.
8.1.2. 6 months from the date of supply for all other batteries
8.1.3. 2 months from the date of supply for all other products.
This warranty does not affect your statutory rights as a consumer.
8.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, willful damage,
accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to
follow the Supplier´s instructions, or any alteration or repair carried out without the Supplier´s approval.
8.3 If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing by e-mail
within 14 days.
8.4 If the goods supplied to you develop a defect while under warranty or you have any other complaint about
the goods, you should notify the Supplier in writing by e-mail, as soon as possible, but in any event within 14
days of the date you discovered or ought to have discovered the damage, defect or complaint.

9. Limitation of Liability.
9.1 Except in respect of death or personal injury caused by the Company’s negligence, the Company will not
by reason of any representation, implied warranty, condition or other term, or any duty at common law or
under express terms of this contract, be liable for any loss of profit or any indirect, special or consequential
loss, damage, costs, expenses or other claims (whether caused by the Company’s servants or agents or
otherwise) which arise out of or in connection with the supply of the Goods and Services.

9.2 The Customer shall indemnify the Supplier against all damages, costs, claims and expenses suffered
by  arising from loss or damage to any equipment (including that of third parties) caused by the Customer,
or its agent or employees.

9.3 The Supplier shall not be liable to the Customer or be deemed to be in breach of these terms and
conditions by reason of any delay in performing, or any failure to perform, any of the Supplier's obligations if
the delay or failure was due to any cause beyond the Supplier's reasonable control.

9.4 The customer is responsible for ensuring that the goods supplied are suitable for the purpose intended.
The Supplier, whilst making all reasonable efforts to ensure that goods supplied meet the requirements
of the Customer, shall not be liable to the Customer for any losses should suitability not have been verified
prior to use. The Supplier, at his discretion, may accept the return of unsuitable goods supplied for
exchange or full or partial refund. In the case of customised goods being supplied which prove to be
unsuitable through no fault of the supplier, return will only be accepted should those goods, in the opinion
of the Supplier, be resaleable

10. Data Protection
The Supplier will take all reasonable precautions to keep the details of your order and payment secure but
unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information
supplied by you.

11. Descriptions
11.1 Product images are for illustrative purposes only and may differ from the actual product. All images on
the Supplier’s web site are the Supplier’s copy right material unless otherwise stated, and in either case
may not be reproduced in any form without the copyright owner’s prior written consent.
11.2 In line with our policy of continual product improvement, we reserve the right to make design or product
alterations, or to discontinue any product as my become necessary without prior notification.

12. Returns
12.1. Under the terms of the Consumer Protection (Distance Selling) Regulations 2000, you have the right to
cancel your purchase agreement with the Supplier provided that you give written notice of your intent to
cancel within seven working days from the day after that on which you receive the goods.
12.2. We will accept goods for return within 30 days of receipt on the condition that the goods are in new &
unused condition. For this to be the case, the following must be true:
12.2.1. Batteries must not have been charged &/or discharged.
12.2.2. Any items supplied in manufacturer’s packaging must be returned in the same, undamaged
packaging, inclusive of any internal protective packaging.
12.2.3. All accessories, leads, manuals etc must be included.
12.3. Except for faulty / incorrectly supplied items, non-stock goods which have been custom built to the
customers own specification will not receive a full refund, however, may at our discretion, be eligible for a
partial refund
12.4. Returns Procedure.
12.4.1. First contact us by telephone / e-mail & obtain an RMA number, failure to do so will delay processing
of Goods returned.
12.4.2. It is recommended that goods be returned via a tracked delivery method (recorded delivery / carrier
etc) we will not be responsible for any loss in transit

13. Language
All information on this web site & all communications from the Supplier will be through the medium of English

These terms of sale and the supply of the goods will be subject to the law of England & Wales and the
English & Welsh courts will have jurisdiction in respect of any dispute arising from the contract, save that
consumers resident in Scotland shall have the right to insist upon these terms being construed in
accordance with the laws of Scotland and to submit to the jurisdiction of Scottish courts.